What to ask a professional house cleaning company before they begin cleaning your home.
Hiring a professional home cleaning company will reduce stress and relieve you of time-consuming tasks that take away from spending time with family and working in your professional life. When you connect with a cleaning company, you want to know if they’re trustworthy and if they’re going to do the job well. How do you find out without subjecting yourself to a “trial run?”
When you’re looking for house cleaning services, be sure to ask these three questions:
Are Services Guaranteed?
When you’re relying on a professional home cleaning service, you should expect professional results. If a task is performed poorly, or you’re not completely satisfied with the services that have been provided, you need to know that you have recourse.
Don’t allow the house cleaning company you contact to be vague about the topic, either! You need a full, 100% satisfaction guarantee so that if anything falls below your standards, you know that the company will do everything in their power in order to get it right. Companies usually offer following-day guarantees that ensure they will fix the problem as soon as possible, rather than just getting around to it eventually.
Are Employees Professionally Trained?
How a cleaning company trains, handles, and treats its employees is heavily indicative of the level of quality of care your home will receive. You absolutely want to hire a house cleaning company that trains their employees extensively. Ideally, a company that goes the extra mile to pursue a professional cleaner certificate for each cleaning professional on the payroll.
Cleaning technology change often, so it’s also important to ask if employees consistently receive further training in order to stay up to date. This ensures that no unwary cleaners accidentally use a new product on your floors or walls that may potentially damage materials.
How Are House Cleaning Rates Set?
There isn’t really a set value for cleaning services, so it’s up to each cleaning company to decide how it will set its rates. Keep in kind that a cheaper company isn’t necessarily bad, nor is an expensive company automatically excellent. It’s all about how well the company treats its clients and how seriously it takes its services.
A house cleaning company will often charge using these methods:
Charging by the hour – Charging per hour, and sometimes per hour and cleaner, is the most common way that a company sets its rates. It’s easy to manage and easy to bill, but not always the best option.
Charging according to the job – Some cleaning companies set “flat rates” for each job type. For example, they might charge x amount per square feet of floors to mop.
Contracted cleaning – Contracted cleaning is often a form of customized rate, but ties you into a longer-term commitment that you might be looking for.
Customized house cleaning rates – A house cleaning company that offers custom rates will provide in-home consultations on a per-client and job basis. This means each price is unique and often results in fairer pricing all around.
While it’s largely up to you what you prefer from the house cleaning company you choose, customized rates are usually the best choice overall. Contracts can often lock you into something you might be unhappy with down the line and flat rates frequently mean paying more than you need to.
The Cleaning Commissioner Offers Professional House Cleaning Services
If you’re searching for house cleaning services you can depend on, choose the team that homeowners trust! At The Cleaning Commissioner, our satisfaction guaranteed services, trained professionals, and custom rates are the ideal choice for professionals that need a cleaning company they can trust to handle their home cleaning needs.
Contact The Cleaning Commissioner to learn more about our professional house cleaning company and our cleaning system today!